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Michigan report card

Baker Ford Coopersville

Coopersville, MI, 49404 • +1616-837-3930

Strong reputation

Google rating

4.60*

Reviews

579

MI rank

#55

of 120 in state

National rank

#1,073

of 2,783 rated dealerships

Listing data collected August 22, 2026.

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Star distribution

What the rating is built on

59 of 579 ratings sit at 1-3 stars.

  • 5 star484
  • 4 star36
  • 3 star9
  • 2 star11
  • 1 star39

Recent activity

The last twelve months

More info

When Google coverage is PARTIAL, we can only read the slice of reviews Google exposes. If that slice is the same for both 30 and 365 days, the two counts can read identically.

The overall Google rating, total review count, and national/state rank come from Google's own uncapped totals, so they are not limited by the exposed slice.

Review flow over the last 30 and 365 days, with the lifetime negative review total from Google's star histogram.

3 / 100COMPLETE

Reviews, 30 days

3

Rating, 30 days

3.67

Negatives, 30 days

1

36 / 100COMPLETE

Reviews, 365 days

36

Rating, 365 days

4.72

Lifetime negative reviews (Google total)

59

Every 1-3 star rating on this listing, from Google's own star histogram

Potential score improvement

4.92*

Projected rating with 85% of negatives removed, worst first

The lifetime total is Google's own count of every 1-3 star rating. The potential score is the projected rating if 85% of those negatives came off, worst reviews first.

Complaint mix

What this store's unhappy customers write about

Based on a classified sample of 16 of this store's confirmed negative reviews.

  • Communication or no callbacks8 • 50%
  • Safety or reliability8 • 50%
  • Poor treatment or pressure7 • 43.8%
  • Service delays or appointments5 • 31.3%
  • Pricing, add-ons, bait and switch4 • 25%

Next step

See the full report for this store

The public profile stops at aggregates. The full report lists every negative review, the removal simulator, and the eleven-store window around this rank.