Illinois report card
Zeigler Ford Of North Riverside
North Riverside, IL, 60546 • +1708-442-7000
Steady reputation
Google rating
4.40
Reviews
3,416
National rank
#1,999
of 2,580 rated dealerships
IL rank
#94
of 116 in state
Listing data collected August 22, 2026.
Star distribution
What the rating is built on
498 of 3,416 ratings sit at 1-3 stars.
- 5 star2,647
- 4 star271
- 3 star88
- 2 star82
- 1 star328
Recent activity
The last twelve months
More info
When Google coverage is PARTIAL, we can only read the slice of reviews Google exposes. If that slice is the same for both 30 and 365 days, the two counts can read identically.
The overall Google rating, total review count, and national/state rank come from Google's own uncapped totals, so they are not limited by the exposed slice.
Review flow over the last 30 and 365 days, with the lifetime negative review total from Google's star histogram.
Reviews, 30 days
9
Rating, 30 days
2.78
Negatives, 30 days
5
Reviews, 365 days
93
Rating, 365 days
3.43
Lifetime negative reviews (Google total)
498
Every 1-3 star rating on this listing, from Google's own star histogram
Confirmed negative reviews (removal-ready)
142
Retrieved with full text, reviewer and date. 29% of the lifetime total. Collection is incomplete for this store.
Collection gap: only 29% of this store's 498 negative ratings have been pulled with their text. A full removal case for this dealership needs a fresh pull before the numbers below are treated as complete.
These two numbers are different on purpose. The lifetime total is Google's own count of every 1-3 star rating. The confirmed count is the negative reviews we actually pulled with their text, reviewer and date, which is what a removal case can be built from.
Complaint mix
What this store's unhappy customers write about
Based on a classified sample of 40 of this store's confirmed negative reviews.
- Communication or no callbacks19 • 47.5%
- Poor treatment or pressure17 • 42.5%
- Safety or reliability16 • 40%
- Service delays or appointments11 • 27.5%
- Pricing, add-ons, bait and switch7 • 17.5%
Next step
See the full report for this store
The public profile stops at aggregates. The full report lists every negative review, the removal simulator, and the eleven-store window around this rank.